Shipping

All orders are packaged and shipped from Sweden.

 

Order processing times
Orders are usually processed and shipped out within 5 business days. During shop updates and launches however, our order amount increases and therefore order processing times may go up to 2 weeks.

 

Estimated shipping delivery times
Depending on your location, your order might take anywhere from 1-8 weeks from shipment date to arrive from us here in Sweden.


Our estimated shipping delivery times are as following:

 

Sweden (domestic) 1-2 business days 
 Europe 1-2 weeks
 Rest of the world 2-8 weeks

 

Please note that these are only estimates based on our own experiences shipping to these locations. Actual delivery times depends on your country's custom process and postal services. Upon purchasing from our shop, you agree to these possible delivery times.


Please allow at least 8 weeks from shipment date to pass before you inquire about your order.

 

Can I get a tracking number?
During check-out, you have a trackable shipping option available. Please choose this option if you wish to be able to track your order later. The standard shipping option does not include any tracking.


Orders exceeding a certain value are obligated to have tracking. 800+ SEK orders get free shipping which is also trackable.

 

Custom fees
International customers are fully responsible for any custom fees that might occur upon receiving their order. We're always as accurate as possible on our custom forms and will not be lowering the value on the items. Please check your country's custom fees before ordering to avoid any surprises!

 

My tracking says it's been delivered, but I have not received it yet!
Give it a couple of days! Sometimes the postal services might mark your order as delivered when it has arrived to your local post office. If you have not had it delivered after a couple of days, contact your postal service with your tracking number to see if they can locate it for you.

 

My order arrived damaged / I have received the wrong item!
Yikes! If you notice any damage or if you have received the wrong item in your order, please send us pictures to our contact email and we'll help you out!

 

Refund policy
You can cancel your order at any time as long as it has not yet been shipped out. Once it has shipped out we don't accept any cancellations. 


We do not refund orders lost in mail that were shipped with the standard, untrackable option, but please contact us if you have not received it after 8 weeks and we'll help you. We also cannot refund tracked orders that has been marked as delivered.


If your order gets returned to us, we will try contacting you through email with the options of having your order reshipped for a re-shipment fee, or refund you for the items, but not any shipping costs.