General FAQ

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At the moment we're not open for any personal commission work, sorry!

We're fine with our designs being used for personal tattoos. But please don't use our artwork to promote your tattoo business.

We only sell a selected collection of prints to purchase directly from us at in person events, like conventions!

We absolutely do! Please check our convention schedule to see our next events.

Unfortunately not. Our products are usually ordered in larger quantities, so customizing a single item is not possible.

We're flattered if you want to stock AfternoonFika products in your shop! Send us an email at caro@afternoonfika.com to discuss details.

Please note that currently we're only interested in handling wholesale business within the EU.

As an independent artist the fight against art theft is rough for us... We truly appreciate all the help we can get finding art theft and knockoffs of our artwork and products. If you suspect our art has been used for monetary gain without our consent - send us an email at info@afternoonfika.com!

Shipping & Delivery

Shipping are calculated based on the weight and value of your order.

Smaller, flat orders including stickers can be sent via flat envelopes and stamps to keep the shipping cheaper. Please note that you can't track it if you choose this option and we are not held responsible for any missing orders.

In-stock items are usually processed and shipped out within 5 business days. During shop updates and launches however, our order amount increases and therefore order processing times may go up to 2 weeks.

Orders including pre-order items will ship once the pre-order items have arrived to us. To have in-stock items and pre-order items shipped separately, you need to place separate orders.

Depending on your location, your order might take anywhere from 1-8 weeks from shipment date to arrive from us here in Sweden.


Our estimated shipping delivery times are as following:

Sweden: 1-2 business days  

EU: 1-2 weeks 

Rest of the world: 2-8 weeks

Please note that these are only estimates based on our own experiences shipping to these locations. Upon purchasing from our shop, you agree to these possible delivery times.


Please allow at least 8 weeks from shipment date to pass before you inquire about your order.

During check-out, you have a fully trackable shipping option available. Please choose this option if you wish to be able to track your order later.

The standard shipping option is more economical but not fully trackable.

Orders exceeding a certain value are obligated to have tracking. 800+ SEK orders get free shipping which is also fully trackable.

Swedish customers - All orders are fully trackable with PostNord, please make sure you follow it through your email or PostNord app. Larger orders will be delivered to a local pick-up point.

International customers - if you chose the standard shipping during check-out, it is common that the tracking stops updating once it leaves Sweden.

For fully international trackable shipping, you need to select the Tracked shipping option during check-out.

Please allow at least 8 weeks from shipment date to pass before you inquire about your order (international).

International customers are fully responsible for any customs fees that might occur upon receiving their order. We're always as accurate as possible on our customs forms and will not be lowering the value on the items. Please check your country's customs fees before ordering to avoid any surprises!

Orders

Please contact us at info@afternoonfika.com as soon as possible to change your shipping address. Once your order has been shipped out, we are unable to change the address!

Absolutely! During check-out, you can include any special instructions for us. We don't include any receipts.

We are more than happy to include a gift message but we don't offer gift wrapping services, unfortunately.

Uh oh! Please send us an email at info@afternoonfika.com and provide us photos, and we'll help you from there!

You can cancel your order at any time as long as it has not yet been shipped out. Once it has shipped out we don't accept any cancellations. 


We do not refund orders lost in mail that were shipped with the standard, untrackable option, but please contact us if you have not received it after 8 weeks and we'll help you. We also cannot refund tracked orders that has been marked as delivered.


If your order gets returned to us, we will try contacting you through email with the options of having your order reshipped for a re-shipment fee, or refund you for the items. We cannot refund any shipping costs for returned items.

All sales are final once shipped out, and we do not accept returns unless you received a wrong item.

You can combine orders that has not yet been shipped out, and save shipping costs! Contact us at info@afternoonfika.com with your order numbers and we will help you from there.

Please note that we are only able to combine orders that can fit into a single package. For example - if your orders contain multiple large plushies we cannot combine those!